Dear Friend,
As consumers, we are bombarded with promises every day. And every day it becomes harder to sort the hype from the hope. That's why we want you to know what our guarantee of absolute integrity and extra-mile service looks like in action.
Whether you come to us for a funeral arrangement or simply to gather information, here's what you can expect. And while we are far from perfect, no one will work harder to earn your trust. That's a promise too.
The Promises We Keep
- When you walk through the doors, we promise to welcome you.
- We promise to make your concerns our priority.
- We promise clear explanations and thoughtful answers to your questions.
- We promise to be generous with our time.
- We promise to anticipate your needs.
- If it's never been done before, we'll find a way.
- We promise to treat the deceased with dignity and compassionate professionalism.
- We depend on each other for good ideas and thoughtful solutions. You can too.
- We promise the value you receive will be greater than the bill you pay.
We accomplish the Bradshaw mission by helping people create meaningful events that celebrate the life of a loved one who died, helping to heal the wounds of loss, and bringing a spirit of renewal to all.
Our Core Values
- We promise the value you receive will be greater than the bill you pay.
- Respect the dignity of every person.
- Appreciate diversity and inclusion.
- Hold fast to honesty and integrity.
- Create a high level of trust in all relationships.
- Understand needs and extend genuine care to all.
- Present traditional and innovative options.
- Be respectful of people’s choices.
- Extend a warm welcome and gracious hospitality to those we serve.
- Provide exceptional service through cooperative teamwork.
Those We Serve
Those we serve are our primary focus. With respect, dignity and personal attention, our team of caring professionals works with people to understand their unique needs, shares options with them, and respects their choices. Our goals are to follow through on what we promise and provide exemplary service.
Sincerely,
